Matkalla

Herkut 15.1.2008

15. tammikuuta 2008

• New York Times: The Afterlife of Cellphones
  Americans threw out just shy of three million tons of household electronics in 2006. This so-called e-waste is the fastest-growing part of the municipal waste stream and, depending on your outlook, either an enormous problem or a bonanza.
  (tags: cellphone mobile nature recycling waste)
• tippingeurope: Should I bring my company brand into the world of social media?
  "I believe that a brand should look at the social media as it looks any other new cultural remit it is about to enter. It should not build a presence in a cultural setting, which it does not understand."
  (tags: brand socialmedia culture business)
• Information Architects Japan: Web Trend Map v3.0 Countdown: New Layers
  Trend map based on dancing and restaurants as metaphores. "From an interactive branding point of view, a visit to a website is like a visit to a restaurant in terms of service, feedback, content, pleasure, character, and memorability."
  (tags: web trends branding website)
• ComputerWeekly: Improve usability with assistive technology
  Assistive technology has produced an extraordinary array of devices, and the ingenuity of some products is startling.
  (tags: accessibility assistive-technology technology)
• Inside out: BT Web 2.0 adoption case study
  What happens when you bring web2.0 tools into the world of the corporate intranet where the user population is small, where expressing oneself as an individual and on a personal level can feel threatening, and where management is watching your every move?
  (tags: enterprise2.0 web2.0 intranet socialmedia socialsoftware)
• csmonitor.com: Cellphones bring a :-) to remotest Africa
  The mobile phone use in Africa is a bit different from ours.
  (tags: mobile Africa)
• Satisfaction - People-Powered Customer Service
  Satisfaction is a place where people can get the most from the products they use, and where companies are encouraged to get real with their customers.
  (tags: 2.0 business client customer-experience customerservice socialmedia socialnetworking socialsoftware)
• Jaikido Blog: Scheduled maintenance to improve responsiveness
  Jaiku on vuorokauden tavoittamattomissa. Selviydymmekö?
  (tags: jaiku)
• DesignThinkers: What The Hell? (Talking Service Design)
  "If I start orating about co-production, empowerment, service-delivery-blueprints, costumer-journeys, touch-points, service-ecology and so on, my clients generally start to get nervous. What the hell is he talking about?"
  (tags: customer design experience marketing servicedesign)
• David A. Mellis: On magic as a metaphor for interaction design
  "It is a failure, not a goal, for our products to seem magical. It means that we don't understand them, that we are afraid to manipulate them for fear of what might happen. Think of the person who dares not click an unknown button because they don't know
  (tags: interaction-design interaction_design magic design)

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